| Home : CGI Scripts : Customer Support |
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Customer Support Listings
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34 | Displaying: 1 - 10 | Pages: 1 2 3 4 >> |
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ams - aLL mY sUPPORT : - get messages from a pop3 account and store them in a database<br>- users can add messages directly via form<br>- every message has its unique ticket id<br>- corresponding ticket id is retrieved automatically and can be added manually<br>- you can answer requests, simply store them with a comment, forward them to other users with a comment or set them as junk<br>- research in old messages<br>- statistics per user/type of messages user/rating<br>- personal header and footer for every user<br>- standard replies for all users<br>- generate a public FAQ for visitors where you can modify the messages and select which one should be displayed<br>- original messages are always kept in a textfile<br>
Platform(s): PERL; BSP; MYSQL - Updated: 10/05/2005
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Prosupporter : One or more staff members use one POP3-Account to send and receive requests.Features:- get messages from a pop3 account and store them in a database- recognition and storage of email attachments- users can send requests with a web based submission form- users can send requests by submitting an email- every message has its unique ticket id for tracking- corresponding ticket id is retrieved automatically and can be added manually via subject line- you can answer requests, simply store them with a comment, forward them to other users with a comment or set them as junk- research in old messages- statistics per user/type of messages user/rating- personal header and footer for every user- standard replies for all users- generate a public FAQ (knowledgebase) for visitors where you can modify the messages and select which one should be displayed- original messages are always kept in a textfile- span pages- templated based- rating of replies- access from any webbrowser worldwide (home office)
Platform(s): UNIX/APACHE BSP; - Updated: 10/05/2005
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csLiveSupport :: Web based, LIVE, customer support system! : csLiveSupport is a live customer support application that lets you interact with your customers in real time. Your web site visitors can contact you immediately, live, using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. They are immediately connected to the csLiveSupport control panel where they can chat with a representative of your organization in real time.
Platform(s): N/A BSP; - Updated: 10/05/2005
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Help Desk for Intranets : Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application.Free full featured 28-day trial.
Platform(s): WIN BSP; 98/XP/NT/2000/2003 - Updated: 10/05/2005
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HelpDesk Customer Support Installation Service : Customer Support Installation Service will install any script for your convenience. It's affordable, easy and done by professionals. No programming knowledge required, we do the thinking for you. Your script will be up and running within hours.
Platform(s): ALL BSP; SUPPORTED LATFORMS - Updated: 10/05/2005
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Angel Desk : Angel Desk is an advanced customer support help desk with a web-based interface and email integration. Angel Desk has been designed to be multi-lingual and is entirely template based. A plugin system is also included as well as a powerful permission system enabling administrators to control the actions a staff member can perform within the control panel.
Platform(s): PLATFORM BSP; INDEPENDENT - Updated: 10/05/2005
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Customer Tracking System : of tracking Customer Requests with an easily configurable Customer Request Form.A sort on Customer, Status of Ticket, Date Submitted and even Agents is available.Try the test online, where the Email notification even works if you submit a valid Email-ID.
Platform(s): UNIX; BSP; WINDOWS; WIN. - Updated: 10/05/2005
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rEmindZ : rEmindZ can be used for other reminders.
Platform(s): UNIX BSP; / NUX - Updated: 10/05/2005
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CGIResource.de Supportsystem : The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files.
Platform(s): UNIX BSP; - Updated: 10/05/2005
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OTRS - Open Ticket Request System :
Platform(s): LINUX; BSP; UNIX; NBSP; NT - Updated: 10/05/2005
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Customer Support Listings
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Total:
34 | Displaying: 1 - 10 | Pages: 1 2 3 4 >> |
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